At Nepal Stuff Collection, we want to ensure that you are completely satisfied with your purchase. We have implemented the following return and exchange policy to provide you with a smooth and hassle-free shopping experience:
Return Eligibility
- Returns are accepted within one week (7 days) from the date of delivery.
- To be eligible for a return, the item must be unused, in its original condition, and with all tags and packaging intact.
Exchange Process
- We offer exchanges for the same item in a different size or color, subject to availability.
- If the desired item is not available, we can offer an exchange for another product of equal or lesser value.
- Please note that exchanges are subject to inspection and approval by our quality control team.
Return and Exchange Procedure
- To initiate a return or exchange, please contact our customer service team within the specified return period.
- Our team will guide you through the return process
We recommend using a reliable shipping service with tracking capabilities to ensure safe delivery of the returned item.
Customers are responsible for the shipping costs associated with returning the item.
Need help?
Contact us at stuffcollectionnepal@gmail.com for questions related to refunds and returns.